Vehicle service
From the booking and vehicle reception to the order, goods issue and invoice.
Booking, intake, work order and invoice without paper.
The customer gets a slot and a notice, the vehicle is received with photos, and the program reads the plate and VIN from a photo. A service or warranty order ends with a parts issue and an invoice, and the vehicle history stays with the vehicle.
- Service planner and bookings with customer notices
- Service and warranty orders, parts issues
- Technician statistics and manager report
An oil change in one click, with every line.
For every service type you enter the standard once: labour, parts and consumables. When the technician picks it at intake, all lines land in the work order with prices from the price list. The service type also carries its duration, so it takes the right number of slots in the calendar.
- Labour and parts standard per service type
- Customer, warranty, insurance, internal, goodwill or recall
- Lead technician, priority and colour in the calendar
| Line | Qty |
|---|---|
| Mechanic labour | 0,50 h |
| Engine oil 5W-30 | 5 l |
| Oil filter | 1 |
| Drain plug seal | 1 |
The vehicle is received with mileage, fuel and photos.
A booking becomes a service intake in one click, with the data copied over. The program reads the plate and VIN from a photo, and photos, contracts and inspections stay with the vehicle. The payer can differ from the owner, for example a leasing company.
- Booking REZ becomes service SV
- Plate and VIN from a photo
- Vehicle history across all intakes
Customers know where their vehicle is.
If a repair needs approval, a quote is made from the intake and the service waits for approval. The technician moves the status from work in progress to work done, a fiscalized invoice is made from the order, and the customer is told the vehicle is ready. A simple oil change can go from intake to invoice in half a minute.
- Quote and waiting for approval
- Parts issue from the warehouse
- Up to 20 service locations per branch
What Vehicle service includes
- Vehicle reception and service planner
- Service bookings with customer notifications
- Registration and chassis number from a photo
- Service and warranty orders
- Service goods issues and service invoices
- Photos, contracts and inspections with the vehicle
- Vehicle history
- Customer vehicles: makes, models and body types
- Service types, working hours and holidays
- Several service locations
- Technician statistics and manager report
- Service setup wizard
From the Business plan.
Registration is free and needs no card. You can change the plan as the business grows, with the same data.
| Starter | Standard | Business | Premium | |
|---|---|---|---|---|
| Vehicle intake, planner, service records | – | – | ✓ | ✓ |
| Service bookings with notices | – | – | ✓ | ✓ |
| Service and warranty orders | – | – | ✓ | ✓ |
| Several service locations | – | – | ✓ | ✓ |
| Technician statistics | – | – | ✓ | ✓ |
Frequently asked questions
Which workshops is the module for?
For car workshops, body shops, PDR, tyre and auto electrics shops, and also phone or other equipment repair: in the settings you choose vehicles, mobile devices or a general form.
Can the workshop run on several locations?
Yes. A branch can have up to 20 service locations, each with its own address, phone and opening hours for online booking.
Does a new part price change old orders?
No. The order takes the price at the time it is created, so existing orders and invoices keep the old prices.
Related areas
Vehicle sales
Car dealership: from the vehicle entering stock to the customer invoice.
PDR
Hail dent repair: assessment per panel and a price from the price list.
Online booking
The customer books an appointment, and you see it in the calendar.
Assembly
Assembly by order, with a planner and a screen in the workshop.
Complaints
Every complaint has an owner, a deadline and a status the customer can see too.
CRM
Sales leads, tasks and orders with the same customers as on the invoices.
Software that more than a thousand Croatian companies already rely on.
Kigo.Cloud is made by Symmetria d.o.o. from Zagreb and BID Grupa d.o.o. from Rijeka, a team building invoicing and fiscalization software since 2013, with support in Croatian and English.
Start working in Kigo.Cloud
Signing up is free, no card needed. For questions, write to us at [email protected].